At TechQuesta Academy, we are committed to delivering high-quality learning experiences through our live classes, certification programs, and one-on-one coaching sessions. We understand that every learner’s expectations are unique, and your satisfaction is our priority.

Eligibility for Refund

• Learners who enroll in live classes, certification programs, or one-on-one coaching are eligible for a full refund if they are not satisfied after attending up to two sessions/classes.

• Refund requests made after the completion of the second session will not be eligible.

How to Request a Refund

• A written refund request must be submitted via email to our support team at [insert support email] within 24 hours after attending the second session.

• Please include your name, enrolled course/program, payment details, and reason for the refund request.

Processing of Refund

• Once the request is reviewed and approved, the refund will be processed within 7–10 business days to the original mode of payment.

• Any applicable transaction or processing charges (if levied by the payment gateway) may be deducted.

Non-Refundable Cases

• Refund requests made after two sessions will not be considered.

• No refunds will be issued for learners who discontinue voluntarily without prior notice.

• Fees for completed programs, digital study materials, or certification once issued are non-refundable.